This was my first time selling a home in over 25 years—and my first time ever in Ontario—so I truly appreciated how Susan and Meliza guided me through the process. The checklists, timelines, and advice they provided made things clear and manageable, even for someone like me who prefers to take time to process and think things through. I’m a private person, so opening my home to strangers wasn’t easy, but I also wanted to put my best foot forward, and the staging, photography, and brochures were beautifully done.

What really stood out was the teamwork—we worked together every step of the way, and I never felt alone. My biggest concern wasn’t selling the home, it was the work I’d need to do to get ready, but their recommendations (like moving companies and handymen) made it all much easier.

Their experience really shows. On the buying side, we viewed several properties before finding the one that felt right. While it’s smaller than my last home, the view of the water—something I deeply missed since I was born on an island—makes it feel spacious and just right. Thanks to you and your team for your professionalism and support.

“Excellent Service – Highly Recommend!

I had the pleasure of working with Neemie to find a rental apartment during the holidays, and I couldn’t be happier with the experience. She was incredibly helpful, patient, and dedicated to ensuring I found my ideal place. Neemie didn’t just meet my expectations—she exceeded them! She wasn’t satisfied until everything was perfect, and her attention to detail and commitment truly stood out. I highly recommend her services to anyone looking for a stress-free and enjoyable rental- apartment experience. Thank you, Neemie!”

“Working with Susan Taylor and her tremendous team on the estate sale of our parents’ home was a fantastic experience. Sue and her team went above and beyond to take the stress out of the process and to help us with every aspect of the selling process. From excellent staging and support with minor home repairs, to arranging fantastic photography, printing gorgeous selling brochures, creating/narrating an engaging video tour and executing a targeted marketing campaign, Sue ensured that our home was presented in the best way possible and ultimately secured multiple offers in less than a week. She and her team are knowledgeable, responsive, compassionate and a true pleasure to work with. I highly recommend them to anyone who is thinking of selling!”

“They are super friendly, helpful and professional. I highly recommend them.”

Many thanks to Meliza Pineda Munarriz for her hard work in securing the perfect rental property for us. She was always professional and respectful. Meliza explained the process in detail from start to finish and ensured we were informed along the way. She took the time to understand exactly what we were looking for. We grately appreciate her patience and understanding during the entire process, as what we were looking for changed at times. Meliza, we wish you all the very best in your career and know that you will continue to help other families secure new places call home. Thank you!

“We had a fantastic experience working with Neemie to find our new home through the Realtor App. From the very beginning, Neemie was incredibly sweet and made us feel comfortable as we toured various units. She was patient and supportive, ensuring that the entire process went smoothly.

Even when we had to travel to Korea for our wedding, Neemie managed all the schedules and processes with us via email seamlessly. Her understanding and the way she shared her knowledge and information were truly impressive. We couldn’t be more appreciative of her dedication and professionalism.

Without a doubt, we will be returning to Neemie when it’s time for us to find our next home. Highly recommended!”

“Our experience with Susan Taylor Real Estate Group, Re/Max Prime Properties is amazing , our Realtor agent Neemie is really helpful ,professional , trustworthy and is always on-time . She help our with our first apartment searching and made it easier for us and represented us as well . If anyone is looking for an amazing realtor agent from Susan Taylor Real Estate Group, Re/Max Prime Properties ask for Neemie .”

“We had a wonderful experience working with Meliza! She helped us to rent for a second time in a record time! She is very patient and helpful. Highly recommend!”

It was a pleasure working with Susan (a true professional) and her team! What I valued most was the fast responses and availability, even on weekends. It was clear to me that you all are passionate about delivering the most seamless experience for your clients.

We were worried that our home wouldn’t sell within the timeframe that we needed, and that our price expectations would not be met. Our kitchen had not been updated, and we were concerned this would be a big deterrent for home buyers. But the Team brought in an amazing staging crew and top notch photographers. We loved how Susan and Meliza introduced our property to the market, and were pleasantly surprised by the short time it took for our home to be sell. They know what they’re doing, and it helped sell the house.

We had an awesome experience with Susan Taylor and Meliza. Meliza was very prompt, professional and super nice. It was easy to deal with her and she was extremely helpful finding us a wonderful tenant! We are extremely Thankful to Susan and Meliza for their excellent service!!

Meliza supported us in purchasing a new home and selling our current one; she is a wonderful communicator and is always prompt in responding to inquiries.

On the sell side – Meliza puts in 100% of her effort to sell the home; she has a great eye for helping us prepare the home for sale and goes beyond expectations in marketing with multiple social media videos. She’s also very timely in checking in with potential buyers for feedback to encourage dialogue with buyer agents and leads. The market turned during our listing and we were sold the home for below expectations, but Meliza negotiated with the buying agent to optimize the final sale price.

On the purchasing side – Meliza was quick to respond to inquiries regarding the property and was also able to negotiate for a purchase price. The process was slightly rushed and there was uncertainty (again, due to the market fluctuations) that we weren’t able to account for. If we were to do this again, we should have asked Meliza more questions in terms of recourse and other safeguards for purchasing a home with a limited budget in a volatile market to be better informed.

Meliza has always been supportive from the very beginning and we really appreciate all the help she has provided the past few months. Moving to a new home is never easy and having support of people like herself definitely helps. We will definitely reach out to her the next time we are looking for accommodation.

Susan’s expertise, knowledge of the market, and ability to guide us through the process were fantastic. Jessica and Susan made selling our home as easy as possible, and we were very happy with our selling price! Susan was recommended to us by our longtime Investment Advisor, and we in turn would recommend her to our friends and family. They were the best choice for what we needed in a Realtor.

Having lived in our Unionville home for 20 years, we were a little daunted by the prospect of having to put it on the market.  We weren’t sure how much work we’d need to do to make it appealing to today’s buyers, and in addition, we were up against a deadline as we had committed to a new home out-of-province.

Susan was very clear on what our house needed – without extensive remodelling – to give it a fresh contemporary look. Equally important, she brought in the trades that did quality work and met our deadlines.  Her Team provided checklists and work-back schedules so we knew exactly what was happening and when. We were reassured and knew that we were in good hands.

We loved Susan’s negotiating style, and we were very pleased with the whole process.

The team at Susan Taylor Group was incredibly informative and supportive during both the sale of our condo and the purchase of a home for our young family. Susan, Jessica, and Meliza were readily available to provide assistance with all aspects of the purchase and sale process. Real estate can be scary, but the team was kind, professional, prompt, and went above and beyond to help ease any concerns or worries that we had. We love our new home,  and we’re so appreciative that they helped us through this experience.

Recently availed services of Meliza from Susan Taylor Group for real estate business.

A highly professional team taking care of the business from beginning to end and beyond. Their service is better experienced than explained.

“We had Susan Taylor represent us in the sale of our old home and the purchase of our new one.  She provided timely communication, strong knowledge of the local market, a well planned process, and a network of quality service providers.  Susan and the Team provided a great experience and we would absolutely recommend their services.“

I am honoured to have met and been in good hands with Susan Taylor and team for nearly 10 years now.

Susan most recently helped me rent, buy an investment property and seek tenants. A full-suite service that was both reliable, attentive and caring.

The characteristics I admire in Susan and Meliza are trust and honesty. If they believe something is not in my best interest they will give me their advice. It isn’t about making money or the next sale. I’ve learned it is truly about learning and meeting the needs of a client and ensuring they are treated like gold from start to finish!

I highly recommend the Susan Taylor Real Estate Group!

Meliza, Thank you for everything that you did for us. You were absolutely amazing and you were so efficient. We really appreciate your help in finding us a place to live, especially during these unprecedented times. It was a great experience working with you!

When my husband and I first met Susan, we were just starting to get an idea of what we would like in our ideal home. We stopped by an open house in our neighbourhood, making it clear that we were a few years away from making the jump. Even though we weren’t prospective buyers for that particular home, Susan gave us SO much useful information and chatted for quite a while. We knew instantly that we would be interested in working with her in the future.

We stayed in touch, and a few years later, she had a listing for a family sized home in our preferred neighbourhood. It was beyond our initial anticipated budget, and we never thought in a million years we would be able to get into such a beautiful home – thankfully we were so wrong!! Susan’s team facilitated a stress-free purchase, where we were able to get the property UNDER ASKING in the crazy GTA market in Oct 2020. They also gave us a lot of information about how selling our condo would look before we decided to go through with everything, which gave us a lot of piece of mind when we bought before having sold off our property first (we had no problem selling it off!).

Her teammate Jessica was fabulous in coordinating all of the paperwork, negotiations, and walk-throughs of the home – not to mention the team was able to help us out when one of the appliances gave us trouble once we were in. She also took us through to see several other properties before we started re budgeting to get our dream home in the end. I would recommend working with Jessica and Susan to anyone looking to sell or purchase their dream place. They are easy to be in contact with, so personable, and pay attention to the little things that add up to be so important. Thank you!!

I just wanted to send a big shout out to STG and especially Meliza for leasing out the Coach House. Meliza has been absolutely terrific and her customer service has been what I would classify as exceptional. You have a great partner and I’m sure you’ll enjoy continued success with staff like her.

Professionally, Susan Taylor was thorough and detailed in the process of selling our home. She has a network of different support companies she leans on to improve the appeal of the home prior to selling. For example, her stager provided recommendations which included some painting to update and refresh some of our rooms, and staging our home for selling appeal. Since Susan was informed of the comparable homes in the area that sold, and were currently available or coming soon to the market, it helped us understand her pricing recommendation for our house. Overall, we were happy and glad with Susan Taylor as our Realtor. She has great social and negotiating skills, is a hard worker and an enthusiastic individual with many years of experience in the real estate industry.

It never occurred to me not to hire Susan Taylor to represent me in the sale and purchase of my homes. Susan and I met when we both worked in the corporate world in the early 2000s, and I have always known her to be personable, knowledgeable and professional. With the purchase of my new home, Susan educated me on market values in the area and the potential of the home and neighbourhood so that I could be confident about my offer price. With the sale of my former home, we went through a similar analysis to determine market value, and then Susan employed an effective strategy to prepare the home for showings, market the home to bring in potential buyers, and negotiate the best sale price possible on my terms. She left me feeling like I had just made the best decision I’d made in years!

Before working with Susan, we had been listed with another Realtor. We did get showings, but there was no movement and we received minimal feedback. Susan proved to me that she was a go-getter. She brought in a contractor and a stager and completely refreshed the look of our home. She shared all feedback from showings in a timely fashion. With the enhanced presentation of our home and aggressive marketing, our house sold 6 days in a very difficult market.

Susan Taylor was the right woman for the job! Her superior knowledge, professionalism, level of communication, negotiation skills, and marketing tactics were what sold our home. Our biggest fears about the process of selling our home were that it would be sitting on the market for a long period of time, and that we would not receive offers that met our expectations. Susan eliminated those fears with her persistent community outreach and top tier marketing that brought many potential buyers thorough our home and resulted in multiple offers during a volatile period in the housing market.

Susan Taylor was referred by a neighbour who sold his house in 2015. During the initial meeting we could feel that Susan is a very experienced real estate agent.

After the first meeting we were confident that she was the right person that we wanted to entrust to get the house sold at the best price possible in this buyer’s environment. During that meeting, she provided us with her suggestions on how to start preparing the house before the stager came in for a consultation and recommendations.

She also kept us updated on the market trend in the area until the house was ready to hit the market.

With her marketing background, our house was advertised in such a way as to attract the interest of as many potential buyers as possible.

Susan has no doubt a very great negotiating skills as she has been able to sell our house in 5 days after it was listed at the best price possible in this difficult market.

…thx to Susan Taylor for her positive, tenacious, professional, yet no-pressure style…
…additional kudos to her A+ team…always on point…I highly recommend…
…a great experience start to finish…

My experience with Susan was everything you could hope for when selling your home! I liked her strategies for marketing and negotiating, and I really appreciated being kept so well informed throughout the process. Susan’s education and experience gave me confidence that she could do the job, and she delivered.

Susan always makes working with her so easy. Always professional and extremely knowledgeable about the current market, I’m always confident in her honest advice which helps guide us through making the right decisions. I’m also very appreciative of all the little details she and her team take care of along the way. In our last transaction, Susan helped find us a new tenant for our property in record time, less than a week! I don’t hesitate to recommend Susan to anyone looking to rent, buy or sell, her expertise coupled with efficiency and a personable approach to representing your needs is everything you could ask for. Thank you for all your help Susan & Meliza!!

“Susan, as always is wonderful to work with. This is my second time I have used Susan’s expertise, knowledge and guidance to lease my property and as usual, she delivers! She leased my property in 10 days and made every step of the process as easy as you would hope. I would recommend her and her team to anyone who is looking to sell, lease or buy a property.”

Working with Susan Taylor has been a pleasure – we were in need of a quick sale, we saw Susan’s listings on our streets getting tons of showings and they go quick! We decided to give Susan a call and on the very first meeting she showed up with a very comprehensive marketing plan and a fresh market analysis for our neighborhood. If your property is in need of staging/repairs Susan knows exactly who to bring in. At no point did our family feel uneasy about our sale, Susan had our backs. We would highly recommend Susan’s services as a realtor.

“Susan is amazing and true to her word. She was so easy to work with and very knowledgeable about the area and the market. She came into our home, let us know a little about herself and how she would market our home. She made some suggestions (yes she suggested, never told us) on a few things that needed to be done. Susan made us feel very comfortable, explained everything in great detail and was very accommodating to us. Thank you Susan, you are truly an expert in your field. Looking forward to working with you again”

“I can’t say enough about how knowledgeable, personable and professional Susan and Meliza have been with the leasing out of my condo. They carefully screened the people that were interested and I found a great tenant , very quickly through them! They made an otherwise stressful situation , very easy and seamless”

“Selling a home is always stressful; so, why not go with a wonderful, supportive team to help reduce the worry. Susan Taylor and her team were positive and professional – and it doesn’t hurt to have a sense of humour. Susan was encouraging and optimistic. When having a low day, Susan would perk us up again and fill us with hope. She was honest and knowledgeable. She has good instinct, too! I have recommended Susan Taylor to friends and family. We wish we had listed our home with her sooner”

Buying a home in a multiple offer situation was scary, especially because we really only took 48 hours to make the decision that we wanted to move! We never would’ve had the confidence to make things happen that quickly if we didn’t trust Susan’s expertise to guide us through the process. Despite us being one of multiple buyers vying for this property, Susan was able skillfully negotiate and secure it for us at a price that was in the range of market value.

We bought this home without having our current house even close to being ready to put on the market and that was a huge stressor for our family! But Susan, her Team, and their network of qualified tradespeople quickly descended on our home, put together a plan, and our house was ready for showings within a couple of weeks. It presented beautifully and it sold the first week.

We have a busy family… we couldn’t have managed having our house on the market for a long time! Susan knew the market in the neighbourhood and had no hesitancy on her recommended strategy to sell our home. While there were similarly sized and aged houses that had been on the market for months, she was able to get ours sold very quickly at a price we were happy with.

My family and I would like to thank Susan and her team (Meliza especially!) for their hard work. She is good at what she does and stays on top of things. If you are thinking of selling/buying, please do so with Susan!

“I wanted to find a home that was closer to my daughters school and friends.
Susan and Meliza were very quick to understand my underlying rationale for wanting the new place, and were equally quick to find options that suited my space needs and my budget requirements.

The time between my texting Susan that I wanted to find a new place and my taking possession of the new place was 2 weeks. Susan’s team’s research and turnaround was great, and Susan’s coaching in the offer process was integral to my offer being accepted immediately.

I’m looking forward to starting the next chapter of my life with my kids in a wonderful new home.”

Susan’s entire team is highly professional, I have been dealing with them for last 3 years, always found them helpful, meticulous and professional. Susan never advises wrong, her advice is always based on true facts. I have dealt with many Realtors but there is no comparison of Susan with others.

“We had not had much experience selling homes, so we were green! We interviewed a couple of Realtors, and when we met Susan, she came across as more open than others. She explained local market conditions, the process of selling a home, and put together a marketing plan that impressed us. We also appreciated that she was from Remax, and the engine that the brand has with both local and international buyers. From the beginning we felt very comfortable dealing with Susan and her Team.
She put together a schedule for us with the steps that we would all take to get the house ready to put on the market. We were very happy with the level of communication. Really spot-on. They always kept us in the loop, and If we had questions, we reached out and got an answer right away. We could have gone sideways with anyone else, but they kept us on track!

The sale went really well, and we received a price above our expectations. We will, and have, recommended Susan Taylor Group to our friends.”

To The Susan Taylor Real Estate Group,
Extending your entire team a huge Thank You for all of your help in our recent home purchase and sale. If this process isn’t stressful enough, we managed to work through it during a global pandemic, and your team was there for us every step of the way. Special thanks to Susan for her patience with us as we navigated the market to find the right home that fit our tastes and checked the appropriate “want” boxes. We toured a lot of homes beginning in the fall of 2019, and never felt rushed or pressured to make a decision on something we weren’t thrilled about. Your team was always professional, prepared, and thorough in the detailed work needed to complete this process and we never questioned our decision to complete this process with you. Additionally, when we asked for references to associated professions, all of your recommendations have been equally classy and professional in what they do. This speaks volumes to your integrity and your interests in providing the best service to your clients. Without a doubt, we would do this all over again with your team and would gladly recommend you to friends and family who are seeking real estate guidance.

“Susan and Meliza,

We want to thank you for the outstanding service you provided us to sell our townhouse. Selling the house during these very uncertain times could have been a very stressful event, but your knowledge, insights and professionalism made the whole process a very positive experience for us.

Susan, we were very impressed with the time you spent with us leading up to listing the house. Meeting with us every week to assess the market situation during the COVID-19 pandemic really helped us to gain your insights and lean on your opinions on our options.

We are extremely happy with the outcome of our listing. I would recommend Susan and her team to anyone looking to buy or sell a house.

Thank you”

“Susan and Meliza,

I can’t begin to thank you enough for the truly outstanding service that you provided to list AND sell my home in one week, over asking! Selling a home during a pandemic could have been an extremely stressful event, but your knowledge of the market, advice to prepare my home for sale, and support every step of the way made it such a positive experience.

Susan, you went above and beyond what I expected from a realtor. You truly put the best interests of your client first. Combined with your stellar marketing, project management, sales, and negotiating skills, you are the complete realtor package. Thank you, thank you, thank you!”

“I have to start by thanking you and Meliza with the sale of my property. I appreciate your calmness and willingness to help me navigate this stressful time for me, that began with my renter through to this sale. It helped to know that I could contact you and speak frankly with you about my concerns.

I appreciate all your efforts, and wish you and your team nothing but continued success now and in the future.

All the best and thanks again.”

“Susan Taylor and her team did a fantastic job in the sale of my century home in Old Markham Village! I crazily decided to sell a unique historic home in the height of a pandemic, but that didn’t deter Susan at all. She began by making terrific recommendations on how I could prepare the house for sale. Her suggestions were based on her vast experience and knowledge of the industry, and were easy to implement. Once the house was prepped and staged, Susan posted the listing with beautiful pictures of the house and yard, covering various perspectives of streetscapes, backyard views and rooms. She then went above and beyond by holding her first ever “Zoom Open House”. With several prospective buyers on the call, she eloquently described the features of the home and answered any questions that arose.

The house was only listed for a month when a buyer came in at full asking price! Susan expertly negotiated the sale and continued to make recommendations based on the results of a home inspection and questions from the buyer. Selling a house can be a stressful event but, with Susan’s calm nature and professionalism, I was able to navigate the process with little to no stress at all! This is the second time I’ve worked with Susan – once as a buyer and once as a seller. I strongly recommend Susan Taylor and her team to manage your real estate needs and hold your hand through the process. She won’t let you down!”

It was important to us that we find our dream home before putting our current house on the market. Susan listened to what we wanted and was able to expertly guide us through the process of finding and buying our next home. Then we had to sell our existing home! She expertly guided us through the process of preparing our home for sale. She had a wide network of trades to get our house ready in time, and we loved the creative advertising that her team put together to promote our property. Susan understands the market very well and provided us with regular, factual feedback and neighbourhood updates. Her encouragement and positivity helped us through what could have been a scary, stressful time. Susan Taylor Group is polished, professional, and they got the job done within our timelines. We would absolutely recommend them.

I have worked with Susan for a few years now. She and her team consistently manage to make the transaction process reliable and efficient. In a climate like today where the condo rental market is slower than normal due to Covid, Susan again delivered (in record time!) a good match for our unit. I fully anticipated the process to take longer this time, but was so grateful to have instead experienced another seamless transition with the help of Susan, Meliza and her team. I would not hesitate to recommend Susan to anyone with real estate needs, she is a consummate professional in her field with so much knowledge and expertise. You can be 100% confident in having her represent you.

Once again, we would like to thank Susan and her team for doing an outstanding job of listing and selling our home. This is the second house we have sold this (crazy COVID) year with Susan, the first being a rental townhouse back in June, the most recent being our family home. Once again Susan helped to navigate the appropriate and safe protocols for selling our house during the pandemic. She provided excellent suggestions for readying our house for sale, and did an excellent job on marketing our property. We were very happy with the outcome of our sale – both the price we received and short time on the market. We would highly recommend Susan and her team to anyone!
Thank you